First and foremost, we'd like to thank you for buying Blessed! We appreciate you trusting us with your hair and beauty needs, and we truly appreciate your business.
*We have temporarily suspended our exchange policy due to the COVID-19 pandemic. ALL SALES ARE FINAL (no refunds or exchanges) until further notice. Effective immediately (3/19/20)
Refunds: ALL SALES ARE FINAL, we do not offer refunds.
Exchanges (if applicable): We will gladly replace items if they are defective, but you must let us know within three days of receiving your item(s). Send us an email at firstname.lastname@example.org with your first/last name and order number. Once your email request is confirmed by a customer service representative, send your defective item(s) to: 413 S. Central Ave. Suite F, Glendale, CA 91204. You will be responsible for paying the shipping costs to return your defective item(s), however we will cover shipping costs to re-ship the exchanged item. Exchange item is only shipped once we receive the original defective item.
Processing and Shipping: Please make sure you enter the correct shipping information when ordering. Please allow 1-3 days for your order to be processed and packed. All items are shipped via U.S. Postal Service, and take approximately 1-3 business days, excluding weekends and holidays. Once items are shipped, tracking numbers will be sent to the email address provided with the purchase. Please allow up to 1 week for delivery to arrive. If you still have not received your purchase after the 1 week period please check your tracking information and follow up with USPS. Please understand that after we ship your item we are no longer responsible for mail that’s delivered to an incorrect address, lost, or stolen.
Pickup and Curbside Orders: All pickup and curbside orders must be picked up within 7 business days. If your order is not picked up it will be cancelled and your money will be refunded.